How much does shipping cost?
Premium shipping is FREE across the U.K. for orders over 50 GBP (Including taxes) and takes 5 - 12 business days. For orders under 50 GBP , varied shipping rates apply.International shipping costs depend on the destination. You will also need to pay any duties or import tariff fees when your package is ready for pickup or at delivery–these fees are not included in our prices or the shipping costs.
How long until I receive my package?
We do not process or ship items during weekends or holidays.We process orders as fast as we can and process most orders in 1-5 business days. Tracked Standard shipping times are 5-9 business days after it has been processed. and Standard shipping times are 8-12 business days after it has been processed
I made a mistake with my order. How do I change it?
Because we ship orders as fast as possible, we have very limited time to cancel orders. We ask that you reach out to us at firstname.lastname@example.org as soon as possible with your order number and any relevant information. We can only help as long as your item has not been processed to ship or has shipped.Please note that cancellations are not guaranteed.
Does MyCosmeticsLondon ship internationally?
We do ship internationally! However, not all items may be shipped to all countries.Please also check your country's regulations regarding receiving overseas liquid items, as they may confiscate the package upon learning its contents.
How do I track my order?
Once an order has been processed and shipped, you will be notified by text and/or email. Most times, a tracking number will be supplied. If it has not, feel free to contact us so that we may supply one to you.